Shipping policy

Shipping Policy

Worldwide Solar Ltd currently delivers to addresses within the United Kingdom.

Order Processing

Orders are normally processed within 1–2 working days after payment has been received. Orders placed on weekends or public holidays will be processed on the next working day.

If we experience a high volume of orders or an unexpected delay, we will notify you as soon as possible.

Delivery

Delivery times vary depending on the products ordered and your delivery location. Estimated delivery times are displayed during checkout where available.

We work with trusted courier partners to ensure your order arrives safely and securely.

Delivery Charges

Shipping charges are calculated at checkout and are based on the products ordered, delivery location and selected delivery service.

Receiving Your Order

Please inspect your order upon delivery. If your package or products appear to be damaged, please notify us within 48 hours using our Contact Us page and include photographs of the damage where possible.

Failed Deliveries

If delivery cannot be completed because incorrect delivery information was provided or the courier is unable to deliver after reasonable attempts, additional delivery charges may apply for redelivery.

Large and Heavy Items

Some products, including solar panels, mounting systems and other oversized items, may be delivered by specialist freight carriers. Delivery arrangements may require someone to be available to receive the goods.

Risk and Ownership

Responsibility for the goods passes to you once they have been delivered to the delivery address provided in your order.

Contact Us

If you have any questions regarding shipping or delivery, please use our Contact Us page.